Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase.
Exchange (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed, we will send you a new product of the exact same item.
Late or missing exchange (if applicable)
If you haven’t received the exchange yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.